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Опубликовано11.11.2018 в 16:20АвторKigara

Wheels On The Bus

Greenlawn, NY It's easy to leave a bad review when something goes wrong. There is a reason this place has been in business for as long as it has.

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We went to a few nurseries before deciding on this one. Negatives are delivery and planting is pricey. But this means you get to DIY! We had an incredible experience here. Ken I think he is one of the owners or at least a manager , was incredibly knowledgeable and patient with my wife and I as we had NO idea how to start our landscaping design. He explained every plant we had a question about and helped us come up with a design that looks phenomenal in our front yard now.

Shrubs and flowers are always high quality and they have many unique ones too. Check them out before being led astray by sassy reviews! I was a frequent customer of Decker's until yesterday when I was spoken to and treated excessively rude by their staff person named Ken.

Ken's communication with me was in a condescending manner and outright rude. When I asked a question he literally just walked away. With staff like that Decker's business will be negatively impacted and rightly so. You know what I love more than anything? Showing up to a store.. Then being followed around reminded it over and over as I'm walking back to where I placed my intended purchases as if I'm expected to run across the nursery super market sweep style.

Only to arrive at the register and as I am checking out mid conversation about the type of soil I should use the card runs through the cashier turns around and walks away.

Don't bother them with your business. This app won't let me leave less than one star unfortunately so I guess that's what they get but I'm honestly feeling like one star is one star too many. All I needed was a flat of impatiens. And then when I was planting them imagine my surprise to find two of the cellos had dirt but no impatien in them. What a rip off.

I didn't go back to complain about the empty ones because when I purchased them the lady at the register was acting very busy and overwhelmed, a bit snooty and I figured it wasn't worth my ride there so I just took the hit. Two stars are for the fact that the worker guys they have at Deckers are always helpful and nice, can't always say the same about the owners. I have been using Decker's for years and won't go anywhere else.

Conrad is a consummate professional, well-read, and has vast knowledge of both flowers and larger woody-plants. Every time I have been at his store he has gone the extra mile to help me, and others in the store. In addition to his nursery experience, I have had him to my property to review several hazardous trees I have. I find his prices to be very competitive with others in the area. Avoid at all costs!! Very poor customer service and outlandish prices.

We purchased plants and a water fountain. The fountain did not work after a week and we tried and tried to fix it.

And then when all else failed, we asked for a refund. However Conrad the owner refused to refund us for a faulty product. This is beyond shameful.

In my opinion, overpriced and poor service. Couldn't get help because not enough staff. Way more expensive than large home improvement chains. We purchased 2 large shrubs from Deckers Nursery in Greenlawn on Pulaski road. One of the shrubs had a bees nest in it so the owner Conrad who was so nice said he would remove the nest. My husband went several days later to pickup the shrubs however the bees nest was not gone and the workers got stung.

Welcome to Decker's Nursery (Wholesale Only). Since , Decker's Nursery has been propagating plants and relationships. Providing local and national retail.

My husband left and the women at the desk said how sorry she was and that they would deliver the shrubs to us because of the inconvenience. My husband said great just leave them on the top of the driveway.

The week went buy and we never heard from them. I had to call a second time a few days later and I got Conrad by chance. He was a miserable nasty man. He said they were very busy and could not deal with my problem, he said that he would refund my money so that I did not bother him any more.

So funny how Conrad was pleasant when everything was going smoothly however when there was a problem he was so nasty. The customer service at Decker's is absolutely terrible.

They never once called to tell me what was going on. The owner Conrad is rude and nasty. I will never step foot on the property again. Beware,they are so pleasant when all is good however any problems and you are left with a nasty owner. Learn more 8 reviews.

Greenlawn, NY It's easy to leave a bad review when something goes wrong. There is a reason this place has been in business for as long as it has.

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Comments: 3

  1. 15.11.2018

    I am assured, what is it to me at all does not approach. Who else, what can prompt?

  2. 26.11.2018

    I apologise, but, in my opinion, you are not right.

  3. 04.12.2018

    And you so tried?